Principle 2 Experts will try to walk in the shoes of someone who's more competant than them
When starting something new it is important to find someone who knows more than you. It might be a co-worker or a local subject matter expert. You have to ask for time to drill them on their thinking process and the overall process to get a job done.
What I did on my new job is interview the three individuals that are currently performing my job. I asked about the overall job flow and their approaches. I then quickly summarized their work flow back to them. Lastly, I then merged the three processes into a single process that combined the steps of all three experts. It became my optimal procedure because it combined the best features.
Today's question is:
"Who is the expert around you?"
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