365QOD- Day642

“Thanks so much for ‘making my day’!” – satisfied co-worker’s note

 

I manage by catching people doing good.  During the day I try to note some contribution that someone made that is great and look for the person who made it. 

 

Once I find the person I compliment the person for the great job that they did on a particular project or task.  Most of the time I get a surprised THANKS.

 

The other day I did this with an employee who I did not know but whose work saved my team a lot of time and effort.  It reduced 10 months of  back and forth to three simple prints with excellent comments. 

 

The commentator was not at the meeting. So I looked for him, met him, and lastly thanked him for his great efforts. 

 

Later on that night I received a letter written so well that my mouth dropped.  It was a letter thanking me for the visit and telling me about the good reputation I have gained.  The letter was so well written that it was hard for me to do justice in my response.

 

He ended up making my day twice: once with the prints and second time with the note.  Isn't it interesting that what bounced back to me was twice as much as I had given.

 

Today’s question is:

“Do you manage by catching people doing good?”