Of Service
"We know we need to listen, but that is not enough. More impotently we need to execute and give or customers what they have been asking for- and fast"- Alison Johnson Marketing VP at Apple
When I was young I remember my mom telling me that when someone asks me to do something that they mean right now. According to my mom, doing what they ask you to do tomorrow has less of an impact.
As adults we tend to delay our execution. Alison reminds us that we need to give the customer what
they want and it must be done quickly. So if we fail to execute then we definitely fail at fast execution.
I believe that we live in an ADD world. We are all running around trying to do too much at once.
We do not know how to say no. This is why we over commit and under perform. By saying no we could reduce the over comer portion and improve our performance.
We need a pull system instead of a push system. In this system we pull a job when we are done with one. Not just simply adding jobs without finishing one.
Today's question is:
"Have you ever used a pull system?"
"We know we need to listen, but that is not enough. More impotently we need to execute and give or customers what they have been asking for- and fast"- Alison Johnson Marketing VP at Apple
When I was young I remember my mom telling me that when someone asks me to do something that they mean right now. According to my mom, doing what they ask you to do tomorrow has less of an impact.
As adults we tend to delay our execution. Alison reminds us that we need to give the customer what
they want and it must be done quickly. So if we fail to execute then we definitely fail at fast execution.
I believe that we live in an ADD world. We are all running around trying to do too much at once.
We do not know how to say no. This is why we over commit and under perform. By saying no we could reduce the over comer portion and improve our performance.
We need a pull system instead of a push system. In this system we pull a job when we are done with one. Not just simply adding jobs without finishing one.
Today's question is:
"Have you ever used a pull system?"
No comments:
Post a Comment